Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by filling out the contact form. 

Terms of Use 
As a Medusa Silver Jewellery shopper, we want your experience to be a pleasant and convenient one. We also feel that having the right information at your fingertips helps to make the entire purchasing process run a little more smoothly.


Below we have provided some pertinent information links for you to read over and consider at your leisure. Simply click on a topic to find the information you want.  

Our Delivery Service 
Other Terms and Conditions 
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

When you visit Medusa Silver Jewellery or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Medusa Silver Jewellery or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of Medusa Silver Jewellery. All images are copyright to Urban Websites.


Medusa Silver Jewellery trademarks not be used in connection with any product or service that is not Medusa Silver Jewellery, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Medusa Silver Jewellery. All other trademarks not owned by Medusa Silver Jewellery or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Medusa Silver Jewellery or its subsidiaries.



Medusa Silver Jewellery grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Medusa Silver Jewellery. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Medusa Silver Jewellery. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Medusa Silver Jewellery and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Medusa Silver Jewellery name or trademarks without the express written consent of Medusa Silver Jewellery. Any unauthorized use terminates the permission or license granted by Medusa Silver Jewellery. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Medusa Silver Jewellery so long as the link does not portray Medusa Silver Jewellery, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Medusa Silver Jewellery logo or other proprietary graphic or trademark as part of the link without express written permission.



If you use this site, you are responsible for maintaining the confidentiality of your login access and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Medusa Silver Jewellery and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.



Medusa Silver Jewellery and its associates attempt to be as accurate as possible. Many of the products we sell are of a descriptive nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. If a product offered by Medusa Silver Jewellery itself is not as described, your sole remedy is to return it in unused condition.



If you live outside the EU, we would like to advise you that your order may be subject to your country's import duty and tax and you are responsible for both declaration and payment. Medusa Silver Jewellery is not liable for any parcels opened or damaged in transit. Any goods returned by customs and excise will result in all shipping costs incurred by us to be deducted from refunds.

This site is provided by Medusa Silver Jewellery on an "as is" and "as available" basis. Medusa Silver Jewellery makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissable by applicable law, Medusa Silver Jewellery disclaims all warranties, express or implied including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Medusa Silver Jewellery does not warrant that this site, its servers, or e-mail sent from Medusa Silver Jewellery are free of viruses or other harmful components. Medusa Silver Jewellery will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain State Laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

By visiting Medusa Silver Jewellery , you agree that the laws of UK, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Medusa Silver Jewellery or its associates.



Any dispute relating in any way to your visit to Medusa Silver Jewellery or to products you purchase through Medusa Silver Jewellery shall be submitted to confidential arbitration in UK, except that, to the extent you have in any manner violated or threatened to violate Medusa Silver Jewellery' intellectual property rights, Medusa Silver Jewellery may seek injunctive or other appropriate relief through courts in the UK, and you consent to exclusive jurisdiction and venue in such courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.



Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Medusa Silver Jewellery. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any reing condition.



In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the incorrect price (including delivery charges).



Though we only offer quality jewellery, we understand that issues may arise from time to time, we are only human after all. If your purchase is not as described or you change your mind about a purchase, you will receive a refund. You must return the item, unworn and in it's original packaging to us within 10 days of delivery. Unfortunately we are unable to accept earrings, body jewellery or rings on return for hygienic reasons and because rings are ordered in custom sizes.